Privacy Policy

This Privacy Policy outlines the types of personal information that is received and collected by TurtleHug and how it is used. We are committed to safeguarding the privacy of our customers and ensuring that their personal information is handled responsibly and in compliance with applicable laws.

When you visit our website, we may collect certain information about you, including but not limited to your name, email address, phone number, and shipping address. This information is collected when you voluntarily provide it to us, such as when you create an account, place an order, or subscribe to our newsletter.

We utilize this information to process your orders, communicate with you regarding your purchases, and improve our services. It is important to note that we do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to fulfill your order.

We may also collect non-personal identification information whenever you interact with our website. This may include the browser name, the type of computer, and technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized. This information is used to analyze trends, administer the site, track users' movements around the site, and gather demographic information.

Cookies are used on our website to enhance user experience. A cookie is a small file placed on your computer that helps us recognize you as a returning visitor. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, note that some parts of the website may not function properly.

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. Despite these efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal